Good experience. I need the programming service for my new remote engine starters and Charles is a good helper. I waited for like 30 minutes as was much faster than expected. He patiently gave me an instruction on how to use the new key before I left yet the dealer I purchased the car from barely taught me nothing. Charles deserves the good review!
The sales team was excellent to work with. The process was seamless and the desired results were achieved.
Servicing is always great. I was disappointed this time though with the way interiors were handled. The mats were not washed and car was not vacuum cleaned. Usually the car is all clean after the service.
I had a great experience at Suburban INFINITI and Emery was very professional and thorough while walking me through the acquisition process.
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