Great and excellent service...my sales consultant was excellent at being me purchase the right vehicle for me. I love my new Jeep Grand Cherokee
Very friendly staff at parts department.
Service was prompt. The representative that I dealt with was very thorough in helping me get situated while my vehicle received the complimentary oil change. I usually go to local commercial maintenance shops for service but for some things I trust that the dealership to take care of.
Love Suburban Troy! Emery made the new car experience even better! He delivered the car to my house, set my radio, explained everything and was a pleasure to work with!
The service manager (Jacob) was fantastic to deal with. This dealership should be very happy to have someone like him who cares about customers. I would certainly come back and share my experience with my friends. Keep up the excellent work
Suburban has always given me exceptional customer service. My service rep, Amy was very friendly, knowledgeable and accommodating. She reviewed with me the services required for my upcoming 60k inspection and gave me a cost estimate. I appreciated her candor and will certainly take into consideration her suggestions
Michael Booker was an awesome car Salesman. He was responsive, patient, and did not make me feel pressured. His customer service is the reason I moved forward with the purchase of a QX60. It has been over one month since the purchase, but I have heard from Michael multiple times to ensure I did not have any lingering questions. During the sales process, he explained all gadgets within the car so I was left with no questions. Be sure to ask for Michael Booker when you go into the dealership.
Jeffrey and his team run an amazing service center for Infinity and Suburban. Quick professional and friendly!!! Thank YOU!
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