Totally appreciated the in depth analysis and resolution of a rare service issue by service team. Great work.
Jeffery was very understanding of my problem and explained in very basic terms. He was an excellent representative for your dealership.
Great service, INFINITI still leads in customer care and experience.
I just wanted to take a moment and thank Suburban INFINITI, and specifically Charles Doucette in the service department for the positive experiences I have had bringing my Q50 to this location for scheduled maintenance.The service is thorough, and the customer lounge is perfect for getting some work done on my computer while I wait.
Ended up here for repairs through my insurance. I am so glad I did. Charles Ducet was excellent. Very helpful, kept me informed more than my insurance company did.
Charles took great care of me and my car, updating me often on the status of service.
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